In short
- Everything on E Tech is free. Nothing is sold, so there is nothing to refund.
- "Buy me a tea" is a voluntary contribution, not a purchase. Once made, it is not refundable.
- A mistaken, double or unauthorised payment is different: write to help@etechbyabbas.com and it is put right.
What this policy covers
This policy applies to contributions made through the Support page of etechbyabbas.com. Every course, lesson and tool on this site is free, with no account and no paywall. A contribution is the only money that can ever change hands here.
This policy is part of our Terms of Service. Full company details are on the Company page.
Contributions are not refundable
A contribution is a gift to support free content. You choose the amount yourself, from USD 1 to USD 300, one time, and you confirm before paying that you are 18 or older and that you understand it is voluntary and not refundable. Nothing is delivered in return, so there is nothing to send back, and a contribution cannot be refunded once it is made.
Mistakes and double payments
Mistakes happen, and they are not covered by the rule above. Write to us if:
- you were charged twice for one contribution;
- you typed the wrong amount;
- you see a charge from us that you do not recognise.
Send the date, the amount and the email address you used. We check the payment record and refund a confirmed mistake in full, back to the payment method you used. Depending on your bank, the money shows on your statement 5 to 10 business days after that.
Unauthorised payments
If someone used your card or account without your permission, tell your bank straight away and also write to us. We refund a confirmed unauthorised payment in full.
Chargebacks
Please write to us before you open a dispute with your bank. A mistake is fixed faster by email than through a chargeback. If you open a chargeback, the bank's process decides the outcome.
If paid products are added later
Today everything on this site is free. If a paid course or tool is ever added, this page will be updated with its refund rules before the first sale.
How to contact us
Write to help@etechbyabbas.com with "Refund" in the subject line, or use the Contact page.